Terms of service

Last updated: July 2026

Welcome to Anlara. By accessing or purchasing from our website, you agree to the following terms and conditions.

1. About Our Products

Anlara creates personalized keepsake jewelry and gifts made from your submitted artwork. Each item is individually designed and produced based on the information and images provided by the customer.

Because our products are personalized, colors, sizes, and final appearance may slightly vary due to the nature of handmade production and different screen displays.

2. Custom Artwork Submission

Customers are responsible for providing clear and accurate artwork images.

By submitting your artwork, you confirm that you have the right to use and reproduce the submitted image. You agree that the artwork does not violate any third-party rights.

3. Design Preview & Approval

Before production begins, Anlara may provide a digital preview for customer approval.

Once the customer approves the design and production begins, changes or cancellations may no longer be accepted.

4. Orders & Payment

All orders must be paid in full before production begins.

We reserve the right to refuse or cancel orders in cases of suspected fraud, inaccurate information, or other circumstances that may affect order fulfillment.

5. Production & Shipping

Each personalized item requires production time before shipment.

Estimated delivery times are provided for reference only and may vary due to production schedules, shipping carriers, customs processing, or other factors beyond our control.

6. Returns & Refunds

Due to the personalized nature of our products, returns and refunds are limited.

Please review our Refund Policy for detailed information regarding cancellations, returns, and refunds.

7. Intellectual Property

All website content, including images, logos, text, and designs created by Anlara, is protected by applicable intellectual property laws and may not be copied or used without permission.

8. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: support@anlaraco.com